Fast World for IT solutions & Telecom
Functions: Management and providing interface between IT support team and Customer; Tasks management; Service quality control.
Requirements:
Education: Master Degree in Technical Science;
One of the following certification levels:
- (“ITIL 4 Foundation” or “ITIL 3 Foundation”) and “COBIT 5 Foundation”;
- “ITIL Managing Professional (MP)” or “ITIL Strategic Leader (SL)”;
Not less than 5-years of experience in IT&T services delivery management;
Advanced knowledge of information technologies, computer and office equipment, software;
Advanced Microsoft Office User;
Regulatory document development;
Advanced knowledge of the IT Services management model based on ITSM methodology in accordance with ITIL and COBIT recommendation;
Language skills: English at Advanced level (Kurdish, Russian knowledge will be an advantage).
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