Swiss International Air Lines
Starting date: October 01, 2024 or upon agreement
You may apply in English or German.
Tasks
As a Training & Knowledge Management Specialist, you will be a catalyst for excellence in Crew Planning & Disposition. You’ll design, develop, and manage comprehensive training programs and knowledge management systems, ensuring our team is equipped with the skills and expertise to excel.
- Develop and deliver comprehensive training programs for Crew Planning & Disposition staff, focusing on operational procedures, methodological skills
- Create and manage a centralized knowledge management system to facilitate easy access to critical information and standard operating procedures
- Collaborate with internal stakeholders to identify training needs and design tailored programs to address specific skill gaps
- Monitor and evaluate the effectiveness of training programs through assessments and feedback, continually refining content
- Support the implementation of new software and tools, ensuring that staff members are proficient and confident in their use
- Maintain up-to-date training materials and documentation, ensuring alignment with industry standards and company policies
Benefits
- Company health management
- Remote working (e.g. from home)
- Flight benefits
- Diversity programmes
- Flexible workhours and part-time working models
- Subsidized parking or public transport
- Paid maternity and paternity leave
- Attractive company pension scheme
Requirements
- A university degree in education, human resources, business administration, aviation, or a related field.
- Proven experience in training development, delivery, and knowledge management.
- Strong organizational and project management skills.
- Ability to analyze data and metrics to measure training effectiveness and make data-driven improvements.
- Proficiency in MS Office 365 and familiarity with modern training and knowledge management tools.
- Excellent interpersonal and communication skills, with the ability to engage and inspire diverse audiences.
- Fluency in English is essential; proficiency in German is a strong asset.
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Company
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS …. where people matter.
Contact
Vivien McKinson
To apply for this job please visit apply.lufthansagroup.careers.