HCLI/HCLI/2022/1769061

Jd

Job Description (Posting).

The ideal candidate must have good time management skills, an innate desire for continuous improvement, the ability to recognize and articulate anomalous data, a willingness to influence and negotiate the most beneficial solutions, and an overall can-do attitude

2 -4 years experience in an audit, risk or compliance role

Thorough understanding of control design and test principals

Ability to perform tests and data analyses that are detailed, complete, and accurate

Self-motivated and analytical-minded

Excellent verbal and written communication skills

Proficiency with Microsoft Applications

The Control Testing Analyst will join a team that provides proactive assurance testing and audit response for Operations controls subject to audits.

The team designs and executes tests against existing controls, identifies gaps/opportunities and suggests process improvements and remediation to control owners and risk management staff

The team also serves as a first point of contact for SOX and SOC1 auditors, ensuring that auditors receive timely and appropriate evidence/connect with appropriate subject matter experts

The role entails building sound, efficient and proactive compliance processes while nurturing positive relationships with our partners to allow the testing team to act as trusted advisors

Through the testing services as well as audit request coordination between auditors and business owners, the role entails a vital role as an advisor to the business with regards to helping to create sound, efficient and proactive compliance processes (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

Qualification

BE/B.Tech (Hons)

Skill (Primary)

Technical Competencies-Project Management-Risk Management

City

San Antonio

Band

E3

No. of Positions

1

Employee Group

Business Line FT

Entity

INFRA

Auto req ID

1033799BR

Level-1

HCLISD US DELIVERY

Recruiter

System Integration