Quality Assurance Assistant

Mission for Essential Drugs and Supplies (MEDS) is a faith-based health solutions provider founded by an ecumenical partnership of the Kenya Conference of Catholic Bishops (KCCB) and the Christian Health Association of Kenya (CHAK). The Organization’s core mandate is to provide reliable and affordable Health Products and Technologies, Quality Assurance and Health Systems Strengthening Services MEDS was established in 1986 and serves clients spread all over Kenya, other regions in Africa and beyond.

The position will report to the Quality Assurance Manager and will be responsible for ensuring that all products adhere to established quality standards, and maintain legal compliance, for customer satisfaction.

Key responsibilities:

1. Investigation quality-related complaints and suspected adverse drug events for customer satisfaction.
2. Sample products from the warehouse for analytical testing and retain relevant records.
3. Sample and inspect commodities delivered by suppliers for compliance.
4. Sample and inspect returns from clients and recalls.
5. Update supplier performance records on quality-related issues
6. File and keep custody of product and technical information received from existing and prospective suppliers
7. Retain Quality Assurance records
8. Complete Quality Assurance audits.
9. Monitor temperature and relative humidity during receiving, storage and distribution of health commodities
10. Participate in prequalification of suppliers and products

Job requirements:

1. Minimum 2 years’ experience with pharmaceutical and non-pharmaceutical products
2. Diploma in Pharmacy and enrolled with Pharmacy & Poisons Board.
3. Functional skills: analytical skills, organizational skills, keen to detail and report writing
4. Behavioural competencies and attitude: High level of integrity, interpersonal relations, self-driven