We are looking for a customer-facing Material Technical Coordinator to add to our Mobility Customer Service – NCTD Sprinter team. This role will assist in process development and maintenance, continuous improvement activities, and operations support. In addition, you will have proven the ability to succeed in a fast-paced, fluid environment while meeting project initiatives, as you will assist the engineering and planning group in material-related issues and coordinate warehouse activities throughout the project. We’re looking for someone highly organized, with excellent attention to detail and communication and follow-up skills – if this describes you, we’d love to have you join our team!

Here’s what success looks like:

• Ensure a safe working environment for everyone while on customer and Siemens’ properties.
• Assist with material identification/validation for maintenance.
• Operational oversight of the assigned project’s material and logistics, including transportation budget and costs.
• Collaborate with customers for processing any claims and invoices. These meetings may include traveling (up to 10%) between locations.
• Coordinate with Material Planner and Central Warehouse for the continued flow of standard fulfillment, emergency material needs, and other material/logistics requirements
• Run performance metrics for store teams to include the impact of material available on fleet availability (LHFM, BAM, etc.)
• Participate in crafting new project requirement documents and supervising their progress. Maintain shipping policies and procedures.
• Lead inventory cycle count activities of material at all locations. Will work across functions to ensure the cycle time of return inventory at each process handoff.
• Communicate shipment progress/movement and other equipment-related matters in a consistent and timely manner.
• Capture, analyze, and summarize data to prepare and develop visual charts, graphs, and presentations for daily and monthly reports.

Required Knowledge/Skills, Education, and Experience:

• High School diploma or GED required; College degree preferred.
• Professional experience in logistics coordination, management experience preferred. The preferred candidate will have experience in the railway industry or corresponding experience in a related field.
• Strong technical background is helpful (knowledge of electronics and diesel engine technologies).
• ERP and MRP system knowledge and experience (SAP or Oracle)
• Familiarity with various MS Office applications (Excel, Access, PPT, Word, TEAMS, Power BI, etc.)
• Excellent verbal and written communication skills in English.
• Excellent customer service skills.
• Ability to work in a team-oriented environment while maintaining an individual workload.

Benefits:

• Competitive salary based on qualifications
• Health, dental, and vision plans with options
• Matching 401(k)
• Competitive paid time off plan, holidays, and floating holidays
• Paid parental leave
• Company cell phone and laptop
• Extensive product training and professional career development
• Education and tuition reimbursement programs are available.

We recognize that building a diverse workforce is crucial to the success of our business. We therefore strongly encourage applications from a diverse talent pool.

Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization.

Where permitted by applicable law, we may require employees to be fully vaccinated against COVID-19 based on job requirements and per accommodation based on legally protected reasons.