Property Sales Advisor

Part-Time (21 hours per week)

3 x 7-hour days per week, working pattern negotiable (days to include weekends)

We have an exciting opportunity available for a Sales Advisor who is responsible for responding to all incoming enquiries and leads for property sales for new build shared ownership – focusing on our properties at our independent living development in Mill View, Hauxton.

In this key role, you will deliver a timely, customer-focused sales service including viewings, events, sales progression, and completions via our government-backed Older Person Shared Ownership (OPSO) product – maximising sales income, ensuring quick occupation meeting sales and service level targets.

What you will be doing: 

• Delivering an exceptional person-centred customer experience for purchasers and stakeholders.
• Directly supporting the Senior Sales Advisor and acting as their deputy as required.
• Ensuring that all sales properties have a valid valuation.
• Organising open days, viewings, and property handovers to purchasers.
• Sales managed from lead to completion, progressing sales, keeping customers informed and working with solicitors, Independent Financial Advisor’s to legal completion and handover
• Keeping the CRM system up to date throughout the sales process.
• Responding to sales enquires throughout the sales process from customers and stakeholders.

We’d love to meet someone with:  

• Experience of working in a customer facing sales environment such as a developer, estate agent or a housing association.
• Knowledge of working in partnership and building relationships with a range of key stakeholders.
• Experience and understanding of Shared Ownership and the wider housing market.
• Good understanding of the wider residential and new build property sales market.
• An understanding of the conveyance process.
• Knowledge and experience of using customer relationship management (CRM) databases.
• Knowledge and understanding of the New Homes Quality Code/Consumer Code and regulatory requirements.
• A high level of IT literacy is essential in Microsoft Excel, Word and Outlook.
• Well-developed communication skills: verbal, written, and presenting.
• Excellent organisational skills.
• Flexibility with days and hours worked as evening and weekend work will be required.
• A full UK driving licence and use of a vehicle.

Amongst what we offer you is: 

• A competitive salary £31,500 pro rata plus £2,000 pro rata car allowance
• 28 days holiday PLUS Bank Holidays pro rata
• A generous contributory pension scheme
• Private health care
• Free life assurance
• Access to an extensive suite of wellbeing services and tools including a digital gym
• Opportunities for learning and development
• Discounted gym membership
• Retail discount scheme

Please note the successful candidate will be required to complete a basic DBS application and this will need to be returned and verified by bpha before a start date can be provided.

Closing date: 8th February 2024

Interviews will take place as soon as possible, please apply early.

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

INDMED