National Trust
Salary: £10.78 hourly (will rise in April 2024)
Contract/duration: Seasonal role until 29 Sep 2024
Hours/working pattern: Part-time and Full-time available, 10am – 6pm
What it’s like to work here
As Ireland’s first Nature Reserve, Murlough National Nature Reserve is internationally recognised for its diverse, wildlife-rich habitats including the most extensive example of dune heath in Ireland. Murlough is a sand-dune ecosystem, shaped by 6,000 years of coastal processes and habitation. The reserve is surrounded by the wildlife rich Dundrum Bay, the majestic Mourne mountains and the Irish Sea.
Your role will be based in our car parks, dealing with cash handling and engagement with all sorts of visitors from day to day dog-walkers to specialist events. You’ll work in a small team in conjunction with the Rangers and provide excellent service to all of our visitors. You’ll be passionate about our work, enjoy working in a team and love working outdoors. Hours for the role are flexible and will depend on availability.
What you’ll be doing
Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can which includes keeping the facilities clean, cash handling and lending a helping hand where necessary. You’ll promote membership of the National Trust and work towards a target to support what we do as a charity.
Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service.
Who we’re looking for
We’d Love To Hear From You If You Are
- customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Click here to find out more about the benefits we offer to support you.
To apply for this job please visit careers.nationaltrust.org.uk.