INSPIRE Entertainment Resort
[Spirit of Aquai]
모히건을 대표하는 문화 ‘Spirit of Aquai’는 모든 모히건 기업의 멤버를 하나로 연결하는 행동과 가치입니다.
- Welcoming – 진심을 다하여 팀원과 게스트 그리고 파트너를 인스파이어 가족으로 환영합니다.
- Building Relationship – 팀원과 게스트 그리고 파트너에게 특별한 경험을 제공하여 장기적인 신뢰관계를 구축합니다.
- Mutual Respect – 팀원과 게스트 그리고 파트너를 상호 존중합니다.
- Cooperation – 팀원과 게스트 그리고 파트너와 함께 협력하여 공동의 목표를 달성합니다.
인스파이어는 모히건 가족으로서 Aquai 정신에 따라 즐겁게 일하며 역량을 펼쳐 나갈 팀 멤버들을 진심으로 환영합니다.
[HR Talk]
INPSIRE Entertainment Resort MICE Sales team에서 Catering Sales를 맡아주실 활동적인 Sales Manager분을 채용합니다. Catering 및 각종 MICE 관련 Sales 경력을 포함하여, 복합 리조트 등에서 그룹 단위 세일즈, 주요 어카운트 발굴 및 관리 업무 경력 최소 5~6년 이상 경력자에 한하여 지원 가능하며 5성급 호텔 또는 글로벌 호텔 브랜드 출신 경력자는 우대합니다.
업무상 Guest를 포함한 다양한 국적의 Stakeholder와의 Global Communication이 빈번한 포지션으로 Fluent 하지 않더라도 자신의 의견을 명확하고 자신 있게 소통하실 수 있는 분을 선호합니다. 자세한 사항은 아래의 Job Description을 참고해 주시기 바랍니다.
Position Summary:
This position is responsible for soliciting new catering accounts and entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/She must have a strong knowledge of weddings and social events and understand the importance of prospection. This position will directly report to the Associate Director of MICE Sales and Director of MICE.
Duties also include preparing and presenting effective proposals, maintaining well-organized documentation and reports, and coordinating customer service requirements as appropriate. The Catering Sales Manager will also participate and may lead event meetings, sales, and other staff meetings.
Primary Duties and Responsibilities include but not limited to:
- Handle and follow up on inquiries for small meetings/events with (below 9 rooms per peak night) or without guestrooms. Follow up on leads by qualifying the customer’s needs and dates for the event to determine if the business is a good fit for the property.
- Handle and follow up on inquiries for social events including weddings, family parties, and any social gatherings with or without guestrooms.
- Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).
- Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.
- Communicate event details/changes to all hotel departments, coordinating customer’s needs with other property businesses and activities to ensure customers’ expectations are met and the property operates efficiently.
- Present potential business to determine the best mix of customers for the hotel to attain budgeted revenues. Conduct meetings with clients and hotel staff to ensure each event meets the client’s expectations.
- Finalize and detail catering plans for groups contracted by the assigned sales manager. Completely orchestrates these functions on-site or off-site. Empowered to do whatever it takes to solve problems.
- Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.
- Monitor blocked space to ensure the group is meeting its contractual obligations. Initiate the release of blocked space on the cut-off date to allow the sale of these rooms to other customers
- Maintain account files in the software system, ensuring accurate communication between client and hotel staff
- Build up the individual business plan and sales strategy on a yearly basis and present it to the internal stakeholders
- Review quarterly production goals and achievements with the Associate Director of MICE & Director of MICE to ensure the sales activities are in the right direction, and set weekly/monthly/quarterly goals based on the team’s performance
- Set the tracking method on own to measure the individual performance and area to improve
- Monitors the effective resolution of guest issues that arise as a result of the sales process
- the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations, and other hotel departments in order to maintain guest satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to
Minimum Education and Qualifications:
- Bachelor’s degree in Business Administration, Sales, Marketing or related field
- 5+ years of experience in Catering sales.
- Strong consumer & industrial knowledge for MICE/Hospitality/Entertainment business
- Fluent English written and verbal communication skills
- 해외여행에 결격사유가 없는 자에 한함
Competencies:
- Excellent negotiation and closing skills.
- Ability to develop strong relationships at the executive level and negotiate complex contracts
- Ability and affinity to influence and persuade in a B2B environment; able to self-direct when needed and deliver results in a fast-moving environment
- Excellent oral and written communication and presentation skills.
- Shows imagination in developing new, creative approaches to problems or in modifying existing approaches.
- Rapidly absorb and understand new information.
- Creates sensible, realistic and practical solutions.
- Efficiently and productively plan, organize, schedule and execute assigned tasks; manage multiple assignments and priorities; always having contingency plans and adapt quickly to changing circumstances and priorities.
- The highest level of personal integrity.
- Ability to multi-task in a fast-paced environment.
- Ability to prioritize work and meet deadlines.
- Passionate and committed to his or her own personal and professional development as well as that of his or her colleagues.
- Be personable, likable, a good listener and a team player.
- A creative and innovative approach to solving problems and resolving issues.
Physical Demands and Work Environment:
- Field and Office work environment.
- Must be able to work in a fast-paced, high-volume environment.
- Must be able to work flexible hours if required.
[상세 직무기술서 및 지원방법]
국영문 통합 이력서(word 또는 PDF )를 LinkedIn을 통해 직접 지원
[지원시 유의사항]
‘채용 절차의 공정화의 관한 법률(이하 채용절차법)’에 의거하여,
- 자격증, 학위 등 증빙자료는 추후 요청 시 제출하게 됩니다.
- 이력서에 주민등록번호, 가족사항 등의 개인정보를 기재하지 마시기 바랍니다.
- 장애인 및 보훈 해당자는 관련 법에 의거, 우대합니다.(추후 증빙 제출)
*당사는 ‘채용절차법’에 의거, 채용 과정 중 업무와 무관한 일체의 개인신상정보를 묻거나 요구하지 않습니다. *
[채용기간]
2023.11.14 ~ 채용 시 마감(수시 채용으로 서류 제출 순으로 검토되며, 빠르게 채용이 마감될 수 있습니다.)
- 지원 후 30일 경과 시 1차 서류 전형 탈락으로 간주되나, 최종 통보는 전형 마감 후 Workday를 통해 최종 고지 됩니다.
[채용과정]
서류전형 -> 채용담당자 인터뷰 -> Business 인터뷰(2회 이상) -> 평판조회 -> On-Boarding
(상황에 따라 인터뷰 절차가 추가 및 변경될 수 있습니다.)
[인재모집 업체 관계자는 아래 내용을 주의하여 읽어주세요]
Inspire Integrated Resort Co., Ltd.,는 오픈 된 포지션에 대해 의뢰하지 않은 인재모집업체(헤드헌터, 서치펌 등)의 도움을 받지 않습니다. 해당 포지션에 대한 유효한 서면 의뢰 요청 없이 인재모집 업체가 자의적으로 당사의 직원에게 제출한 모든 이력서는 당사의 재산으로 간주됩니다. 또한 기존에 당사와 계약이 체결된 인재모집업체라 하여도 직접적으로 서면 의뢰한 직위에 대해서만 유효하며, 그렇지 않을 경우 대행업체가 추천하여 당사가 고용한 후보자가 있더라도 수수료가 지급되지 않음을 유념하여 주시기 바랍니다.
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. INSPIRE Integrated Resort reserves the right to make changes to the above job description whenever necessary.
Escape to Exciting!
To apply for this job please visit mohegan.wd1.myworkdayjobs.com.