Maintenance and improvement for the websites of Journalism Trust Initiative (JTI)

Context

Reporters Without Borders – known internationally as Reporters sans frontières (RSF) – is an independent NGO working globally to promote the freedom, pluralism and independence of journalism. Fighting against censorship and providing support to journalists and media outlets persecuted because of their activities, RSF defends an essential pillar of democracy.

With consultative status with the United Nations, UNESCO, the Council of Europe and the Organisation internationale de la Francophonie (OIF), RSF is an independent organisation based in Paris. Strong with 6 sections abroad, bureaux in 7 cities, 4 representatives and network of correspondents in 130 countries, RSF has a strong potential to mobilise, alert on issues related to the freedom of the press and the protection of journalists and media professionals.

Intervention context

While mistrust is growing towards media and journalists, journalistic content is in direct competition on platforms with any other type of content, it is urgent to find structural solutions to restore trust and create favorable conditions for it to recover.

This is what the Journalism Trust Initiative (JTI) proposes with the implementation of an international mechanism rewarding ethical journalistic practices.

Designed as an ISO standard, the Journalism Trust Initiative, initiated by Reporters without borders (RSF), has been developed by a panel of 130 international experts under the aegis of the European Committee for Standardisation (CEN) and published as Workshop Agreement CWA 17493 to reward trustworthy journalism and compliance with professional norms.

Today, JTI is in its important phase of development with more than 850 media outlets joining the initiative. Next year will continue to be a crucial year for the JTI with an ambitious objective to be achieved. In this context, RSF seeks to improve the quality of the services that are available online in order to assist the media to obtain the transparency report and certification JTI.

Therefore, in view of the continuous increase of the visibility, the websites of Journalism Trust Initiative necessitates a high quality management and maintenance to optimise user experience. This is the reason why RSF launches this call for tenders.

Objectives of the mission

The general objective of the mission is to ensure that the websites of the Journalism Trust Initiative (JTI) are well maintained by the service provider. Service provider shall ensure the user satisfaction while using the JTI websites and support the development of the website when needed.

The concrete services that shall be performed by the service provider would be:

1. Maintenance of the three websites of JTI which are:

1. JTI’s main page https://www.journalismtrustinitiative.org/
2. JTI’s user page (JTI:APP) https://www.jti-app.com/
3. JTI’s information center (JTI:Campus) https://www.jti-campus.org/

2. Websites improvement upon the feedback of the user experiences

Duration of the mission

Starting from the beginning of January 2024 for 1 year renewable.