Community Manager – APAC Region (m/f/d)

About us

Do you love bringing people together to create something great? Gaming runs in your blood? Then we might be looking for you. We are Sandbox Interactive, an established game studio in the heart of Berlin. Since 2012, we have been developing the core online game Albion Online. The game is the first true cross-platform MMO, and is playable on Windows, Mac, Linux, iOS and Android with over 900.000 players per month and about 2 million monthly visitors on our website.

Are you ready for your next career step?

Press “Apply for this position” below and you will be taken to our application system. You can upload all relevant documents (CV, Cover Letter, portfolio) as well.

YOUR GAME

• Ensure proper and proactive communication with our community through the forum and Social Media posts, twitch streams, and videos on YouTube
• Be the point of contact for our engaged and passionate community, mainly in Asian countries
• Organize and oversee the moderation of our communication platforms in line with company guidelines
• Be the eyes and ears of Sandbox Interactive for the wishes and feedback of our player base
• Develop and execute strategies to increase the growth of, and retention in, our active community
• Manage and expand a team of highly motivated volunteers to help you fulfill your goals

YOUR TALENT

• Native or native-like skills in a language native to the APAC Region,Chinese or Korean preferred
• Very good English skills, as it is our primary work language.
• Previous Community Management experience/knowledge of Albion Online is highly beneficial.
• Knowledge of customer support best practices is beneficial
• You work independently and are highly customer- and community-oriented.
• You are detail-oriented and possess strong organizational skills.
• You are able to keep a cool head under pressure and are able to tackle community problems sensibly with empathy and a positive attitude.
• You have a “get things done”-mindset and want to grow together with Albion Online and Sandbox Interactive
• Knowledge of Photoshop, Premiere and /or comparable software is a plus

OUR OFFER

• Global reach: You will join a team of industry experts to shape our game that is enjoyed by hundreds of thousands of people worldwide.
• Sustainable business: You will be part of a successful company that focuses on long-term growth rather than on venture capital gambling.
• BVG corporate ticket: You will receive a free company ticket from us which you can use to get around on Berlin´s public transportation system.
• No crunch time: You will enjoy the excitement of shaping a global gaming experience without the typical release crunch times.
• Career progress: You will have a high degree of autonomy from the start and the support to follow your own career goals.
• Gaming-driven culture: You will join a supportive team of leading gaming experts with a strong passion for what they do.
• Modern office in a top location: You will work in the heart of Berlin in a central and vibrant neighborhood with plenty of restaurants and bars.
• Start-Up perks: You will enjoy free drinks, food, team events and a blazing-fast working machine.